confidentiality agreement requests some personal information from you during and after the membership phase. As team, our top priority is to protect your personal information and maintain your privacy. Therefore, the information you provide will not be used in any way other than the rules and purposes specified in the Membership Agreement and will not be shared with third parties. determines and uses the IP address of the users when necessary in order to detect the problems related to the system and to fix these problems as quickly as possible. IP addresses can also be used to identify users in general and to collect comprehensive demographic information.


You are requested to provide your contact information (name, surname, email address, telephone numbers and postal address) in registration forms, order forms, surveys and competitions on our site. Also, you must provide your credit card information on the purchase form. Your personal information mentioned above; To receive your orders, to offer our products and services, to make your payments, to deliver your orders and to provide information about your orders, to contact you for marketing purposes about products and services, to update your information, to manage and maintain your membership, to recommend products and services that may be of interest to you and to provide technical, It is used to enable them to perform their logistics and other similar functions on our behalf.


From the moment you become a member of, information e-mails will be sent to your e-mail address, unless otherwise requested by you. You have the right to make changes to these e-mails, to give up and restart the service at any time. The content of these e-mails; Information about the product or products you have purchased may include other products that we think may be of interest to you.


All your credit card and personal information is 128 mbit encrypted with the internet security standard SSL Secure system. In this way, it is prevented that your information is captured by unwanted persons or institutions during their circulation on the internet. For any questions and suggestions regarding our privacy policy, you can send us an e-mail from the contact section on our website.


You can cancel your membership by sending an email to


Secure shopping

The security of credit card holders who shop from is a priority. Accordingly, our site has the necessary SSL certificate and 3D Secure payment system.

What is 3D Secure?

The system developed to ensure the security of the card holder and card in payments made by credit cards and debit cards over the Internet is called 3D Secure. When paying with 3D Secure, a special 3D Secure payment screen offered by banks opens on the user's screen. A confirmation code is sent to the mobile phone number registered in the bank of the cardholder who wants to pay at the same time. If the code sent to the mobile phone is entered in the required field on the 3D Secure transaction screen and not approved, the payment will not be made.

What is an SSL Certificate?

It is a product that checks the accuracy of site addresses and ensures that data communication between two points is transmitted securely over an encrypted channel.

Information about the credit card used during shopping reaches the relevant bank to be encrypted and questioned by SSL with 128 bit SSL (Secure Sockets Layer) protocol, regardless of the site. If the card availability is approved can be sustained for shopping. The green lock icon in the left corner of the address bar indicates that this page is encrypted with SSL.


Cancellation and Refund Conditions

All customers who shop from are deemed to have accepted the cancellation and return conditions written below.

1) Every product you buy from is under our guarantee. For malfunctions that may occur after the product is delivered to the customer in good condition, our customers should apply from the product-related communication section.

2) You can return the product you have received within seven (7) days from the date of delivery without using, destroying / breaking it. ACARTÜRK REKLAM BİLİŞİM MATBAA İNŞAAT TEKSTİL SAN.VE TİC. With a petition containing the product, shipment note, product invoice and the reason for the return. LLC. You can return it to our address with the recipient name. Please note that products whose waybill and invoice do not arrive will not be refunded.

3) You have to open and check the packages that you think are damaged during the shipment in front of the cargo officer you received. If there is any damage to the product, do not take delivery of the product by keeping a report to the cargo company. Please note that after the delivery of the product, the cargo company has accepted that it has fulfilled its duty completely.

4) Return Conditions for Special Products:

Return of Printed Products: It is not possible to return printed products because they are personalized.

Printed Product Order Cancellation: It is valid after the mail design approval, until the "Order is Processed" stage, that is, before the product goes to print. After the product has been processed, an order cannot be canceled.

Return of Other Products:

a. Unless the product is defective or defective, the products that may pose a health hazard or cannot be reused after opening cannot be returned. (For example, any product that requires one-to-one contact with the body during use, disposable products, etc.)

b. Return of the above products; It is made on the condition that the packaging of the product is not opened, spoiled and the product is not used.

5) Returns of products with damaged original packaging, etc. are not accepted. Products sent in this way will not be accepted by and will not be refunded.

6) The customer is obliged to return the product as it was delivered to him, and to compensate for the loss of the commercial value of the product due to use.

7) The shipping fee will be paid by the customer for the products returned in accordance with the above conditions.

8) The fee will be refunded to your credit card within 15 working days at the latest from the receipt of the product with all invoice copies and the petition stating the reason for the return.

10) It takes between 1-6 weeks for this refund to be reflected on your credit card by your bank.


Terms of Use

The main terms and conditions of use for members who want to shop from for a fee are as follows.


It is the responsibility of the members / visitors to read, understand and comply with the terms and rules on this page.


When ordering products, please pay attention to the following issues:


Products are limited in stocks.


Changes in tax rates and shipping prices, as well as all changes in the Tax and Customs Legislation, may cause changes in money prices.


The materials, designs, prints used in the product images on the site are representative. Depending on the length of the text you write in the Customize field, the quality of the picture you send, there may be a change in color, pattern, placement and / or if the gift you have chosen cannot be provided, your order may be canceled by us with a refund.


The accuracy of the addresses specified in the delivery of orders is under the responsibility of the member / visitor.


If it deems necessary, Acartürk Reklam can remove some of the products on the site, replace existing products with another or change the category and group of the present gift.


Products cannot be converted into cash in any way.


You can check your order by opening it after receiving it from the cargo company against signature. Unless there is a visible problem in the cargo packaging, the cargo cannot be opened without receiving the delivery. After receiving your cargo against signature, you can check its contents in company with a courier, and in case of any damage, you can ensure that the necessary legal actions are initiated by keeping a "cargo status report". The record transaction must be made at the time of delivery.


If there is any damage to the product, or if the product is damaged, missing or out of what you requested, take the product and return it to the courier. Complaints of missing or damaged products will not be accepted after the products are received.


You can return the product you have received without using it, without destroying the original box and in accordance with the cancellation / return conditions, within 7 days from the date of delivery.


Delivery Terms

How can I track my order?


If you log in as a member, you can follow the "My Orders" section under the "My Account" menu or the "Order Tracking" link at the top and bottom of the site with your order number in the mail content sent or sent to you at the end of the order. At the stage of supplying your orders, your order status will appear as "Processed". When the order status changes, we also inform you via informative e-mails.


I made a transaction without being a member. How can I follow up an order?


You can follow the "Order Tracking" link at the bottom and top of the site with your order number in the mail content sent or sent to you at the end of the order. We also notify you via e-mails such as Your Orders Processed / Delivered to Cargo.


What can I do if the product I ordered is delayed?


In case of delay in your order, you can get information about the delay of your product from the "Contact" or "Ask Us" pages.


Membership Agreement (While Registering)


Please read these 'terms of use' carefully before using our site.

Our customers who use this shopping site and shop are deemed to have accepted the following terms:

The web pages on our site and all pages linked to it ('site') are available at the address of ACARTÜRK REKLAM BİLİŞİM MATBAA İNŞAAT TEKSTİL TİC.VE LTD.ŞTİ. is owned and operated by its (Firm). While you (the 'User') use all the services offered on the site, you are subject to the following conditions, by using and continuing to use the service on the site; You are deemed to have accepted that you have the right, authority and legal capacity to sign a contract according to the laws you are bound to, that you are over the age of 18, that you have read and understood this contract and that you are bound by the terms written in the contract.


This contract imposes the rights and obligations on the contractual site to the parties and the parties declare that they will fulfill the rights and obligations mentioned in full, correct, timely, within the conditions demanded in this contract when they accept this contract.



a.The company always reserves the right to make changes on prices and offered products and services.

b.The company accepts and undertakes that the member will benefit from the services subject to the contract, other than technical failures.

c.The user agrees in advance that he will not reverse engineer the use of the site or take any other action to find or obtain the source code, otherwise he will be liable for damages incurred by third parties, and that legal and criminal action will be taken.

d. The user, in his activities within the site, in any part of the site or in his communications, is against the general morality and the law, which violates the rights of third parties, is misleading, aggressive, obscene, pornographic, damaging the personal rights, violating the copyrights, It accepts that it will not produce or share content. Otherwise, he is entirely responsible for the damage that may occur, and in this case, the 'Site' officials reserve the right to suspend, terminate such accounts, and to initiate legal proceedings. For this reason, it reserves the right to share information requests from judicial authorities regarding the activity or user accounts.

e.The members of the site are responsible for their relations with each other or with third parties.


2. Intellectual Property Rights


2.1. All proprietary or unregistered intellectual property rights such as title, business name, trademark, patent, logo, design, information and method on this Site belong to the site operator and owner company or the person concerned and are under the protection of national and international law. Visiting this Site or using the services on this Site does not give any rights to the intellectual property rights in question.

2.2. The information on the Site cannot be reproduced, published, copied, presented and / or transferred in any way. The whole or part of the site cannot be used on another website without permission.


3. Confidential Information

3.1. The company will not disclose the personal information transmitted by the users through the site to third parties. This personal information; It contains all kinds of other information to identify the User, such as the person's name-surname, address, phone number, mobile phone, e-mail address, and will be briefly referred to as 'Confidential Information'.


3.2. User can only use promotion, advertisement, campaign, promotion, announcement etc. It accepts and declares that the company that owns the Site consents to share its communication, portfolio status and demographic information with its subsidiaries or affiliated group companies, limited to its use within the scope of marketing activities. This personal information can be used to determine the customer profile within the company, to offer promotions and campaigns suitable for the customer profile, and to conduct statistical studies.


3.3. Confidential Information may only be disclosed to the public authorities in cases where such information is requested by the official authorities and when disclosure to the authorities is required in accordance with the provisions of the mandatory legislation in force.




5. Registration and Security

The user must provide correct, complete and up-to-date registration information. Otherwise, this Agreement will be deemed to have been violated and the account may be closed without informing the User.

The user is responsible for the password and account security on the site and third party sites. Otherwise, the Company cannot be held responsible for data loss and security breaches or damage to hardware and devices.


6. Force Majeure


Not under the control of the parties; Natural disasters, fire, explosions, civil wars, wars, riots, popular movements, declaration of mobilization, strikes, lockouts and epidemics, infrastructure and internet failures, power outages (hereinafter referred to as "Force Majeure"). If the obligations become inaccurate by the parties, the parties are not responsible for this, and the rights and obligations of the Parties arising from this Agreement are suspended during this period.


7. Entire Agreement and Applicability


If one of the terms of this contract becomes partially or completely invalid, the remainder of the contract continues to be valid.


8. Amendments to the Contract


The company may change the services offered on the site and the terms of this contract at any time, in whole or in part. The changes will be effective from the date they are published on the site. It is the user's responsibility to follow the changes. The user is deemed to have accepted these changes by continuing to benefit from the services provided.


9. Notification

All notifications to be sent to the parties related to this Agreement will be made through the Company's known e-mail address and the e-mail address specified by the user in the membership form. The user accepts that the address he specified while becoming a member is the valid notification address, that he will notify the other party in writing within 5 days if it changes, otherwise the notifications made to this address will be deemed valid.


10. Evidence Agreement

In any disputes that may arise between the parties for transactions related to this contract, the parties' books, records and documents and computer records and fax records will be accepted as evidence in accordance with the Civil Procedure Law No. 6100, and the user agrees not to object to these records.


11. Dispute Resolution

UŞAK (Central) Courthouse Courts and Enforcement Offices are authorized to resolve any disputes arising from the implementation or interpretation of this Agreement.